Have you booked a hotel package with Combinr?
Here you’ll find answers regarding our policys, payment and customer service
Frequently asked questions
Tickets and hotel information will be sent by e-mail as soon as possible. The delivery time is specified on your order confirmation. Please note that delivery time is approx and sometimes it takes longer.
A booking confirmation will be sent to your email once your booking is complete. If you don’t receive the confirmation, please check your junk mail folder. If it’s not there either, feel free to reach out to our customer service team at [email protected].
We don’t offer any refunds. If something went wrong, e.g. date or number of people, please contact [email protected] immediately and we will try to help you in the best possible way.